Photography & Video Studio
One portal covering onboarding, communication, Zoom links, invoicing, automatic upsells and album delivery — installable on the client's phone, and saving roughly 20 hours of labor per session.
The customer
A photographer and videographer running every client from first inquiry through final delivery single-handedly.
The challenge
Every booking meant the same 20 hours of coordination — onboarding forms, scheduling threads, sending Zoom links, chasing invoices, pitching add-ons at the right moment, then delivering files. All of it manual, all of it repeated per client, and all of it time that couldn't be spent shooting.
What we built
A client portal that carries the whole engagement. Clients create their own login, complete onboarding, and get a single place for communication, Zoom links, invoices and their finished album. Upsells surface automatically at the point in the process where they make sense. The portal installs to the client's phone, so the experience feels like a dedicated app rather than a folder of emails.
The result
Roughly 20 hours of admin per session disappeared into the portal. Clients get a polished, app-like experience from inquiry to album, and the studio's time goes back into the actual work.