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Portal
Handle more orders. Less back-and-forth.
A rebuilt storefront and connected fulfillment process reduce repetitive order handling. Orders move into picking and shipping while inventory stays synchronized, giving the business more capacity without the same administrative burden.
Industrial Supplier — eCommerce & Operations
Company identity withheld under a confidentiality agreement.
Illustrative interface.
2.5×
order capacity
One workflow
orders, stock and fulfillment
Fewer handoffs
between sales and shipping
Reported project outcomes. Results vary.
The bottleneck
More orders meant more manual handling.
Customer requests, order details and fulfillment updates lived in separate places, so every order cost the team the same repeated work.
The fix
- 01Centralize requestsCustomer and order details in one place.
- 02Connect fulfillmentMove orders into picking and shipping.
- 03Keep stock alignedSynchronize inventory across the workflow.
What we built
- A conversion-focused ecommerce storefront
- A clearer product and category structure
- Automated order-to-fulfillment handoffs
- Shipping and tax rules that apply automatically
- Live inventory synchronization across sales channels
- A workflow that supports greater volume without greater administrative complexity
What changed
More orders handled without more admin.
Before
Order details spread across tools and inboxes.
After
One connected order-to-fulfillment workflow.
- 2.5× monthly order capacity
- Approximately 80% less manual entry
- 500 orders per month managed by one person
- No additional fulfillment headcount required to reach the new volume
In their words
“We went from five people processing approximately 200 orders per month to one person handling 500.”